1. You must show personal identification that includes your name and address (either passport, valid Japanese drivers license, or alien registration card).
   
2. Please be sure to inform the staff if your child is not in normal good health.
   
3. Your child cannot use the Childcare Room if either of the following apply;
   
   • if he or she is running a fever or unwell that day;
     
   • if any of the following infectious diseases is suspected. If your child has recently been treated for any of these diseases, please bring a doctor's certificate with you:
     Chickenpox/measles/mumps/hand, foot, and mouth disease/rubella/impetigo/vomiting and diarrhea/molluscum contagiosum/contagious conjunctivitis/whooping cough/influenza/common cold
     
   • if Pigeon Hearts or Childcare Room staff determine that your child is not suited to nursery care

• Personal identification (either passport, valid Japanese drivers license, or alien registration card)
  
• Childcare Room Application Form
  
• Items required during childcare period (must be named). Please bring these all together on the day. All belongings must be placed together in a single bag.
  

  Snacks or baby food and drink. (Lunch and raw food are prohibited. Baby food must be in unopened jars or freeze-dried packs.) Any other items regarded as necessary during the childcare period.

  * Please provide baby bottles, powdered formula, diapers, and a change of clothes.

1. Please take your child to the toilet before bringing them to the Childcare Room.
   
2. The staff will take your child and their belongings (single bag only) into the Childcare Room, check your personal identification, and give you a Confirmation Form. The purpose of the Confirmation Form is to identify the parent or guardian. Please be careful not to lose it. Please tell the staff about how your child is feeling and acting that day. Please also tell the staff directly if there are any points of which they should be aware while looking after your child.

1. The same person who dropped off your child should pick up him or her and show the Confirmation Form.
   
2. The staff will return your child and his or her bag.
   
   • If your child is to be dropped off and picked up by different people, please inform the staff of this at drop off time.
     The person who picks up your child must show personal identification.
     
   • If the staff have not been informed or the Confirmation Form has been lost, the staff may not be able to hand over your child.
     
   • If more than 30 minutes have elapsed after the scheduled pick up time and it is not possible to contact the parent or guardian, the Convention Secretariat may be informed.

Staff will contact you immediately in the event your child is injured, starts to run a fever, or of any other emergency, by calling your mobile phone.

• Should staff be unable to contact a parent or guardian, they will use the emergency contact details given in the Childcare Room Application Form.
  
• Should medical treatment be necessary, your child will be taken to a nearby hospital at the same time as staff members contact you urgently.

Pigeon Hearts Corporation takes every precaution to ensure the safety of childcare, but in the event that an accident occurs for which childcare staff are responsible, this will be discussed with Pigeon Hearts Corporation and the childcare worker concerned, and the company will respond within the scope of its insurance policy.